Workspace

production

Overview

Integrations

DiscordGame ConnectionsCommunicationAPI

Addons

Manage addons

Team

UsersRoles

Support

Ticket typesApplicationsTemplatesWiki

Workspace

ThemeSettingsAudit log
← Back
OverviewDiscordGame ConnectionsCommunicationAPIManage addonsUsersRolesTicket typesApplicationsTemplatesWikiThemeSettingsAudit log

Preview mode — read only

Settings and admin changes are disabled on the demo workspace. Create your own workspace to configure everything.

Discord

Bot setup, portal embed, ticket relay threads, notifications, and role sync — your Discord command center.

No Discord bot configured. Add the NexDesk bot or connect your own (Max plan).

Connected servers

Customer reply DMs

When staff reply to a ticket, the customer gets a Discord DM. If DMs are closed, ping them in a fallback channel.